Introduction

This is where the article content will be displayed. The rich text field from the CMS collection will be bound here to show the full article body with formatted text, images, and other rich content.

What is it for?

Grid Studio lets you design targeted analyses adapted to specific contexts. Where other Gravite modules offer broad analysis across all your data, Grid Studio gives you control over the processing logic, block by block.

A few use case examples:

  • Bug detection: identify conversations mentioning a technical issue, then analyze them in detail
  • Targeted quality tracking: evaluate agent response quality in specific contexts
  • Analyzing precise topics: delivery, billing, cancellation
  • Detecting critical signals: strong dissatisfaction, legal mentions, churn risk

How does it work?

A Grid Studio flow is built around five types of blocks: a Trigger (the entry point), Criteria (evaluations), Conditions (filters), a Quality Monitoring block (weighted composite score), and Alerts (email notifications). You assemble them visually, configure each one, then activate the flow.

Once active, the flow automatically analyzes all incoming elements that match the filters defined in your Trigger.

Grid Studio is currently in BETA.

The following articles guide you step by step through Grid Studio: understanding the components, building your first flow, testing it, and activating it.

Documentation /
Grid Studio
Category

Introduction to grid studio

Grid Studio is Gravite's module for building custom analysis flows. It lets you design evaluation logic step by step, in a visual interface. The interface works like a flow editor — you drop blocks onto a central canvas and connect them to each other. Each block represents a step in your analysis: a data entry point, an evaluation, or a condition.

Book your personalized demo

See how Gravite transforms your quality management in real time.

Request a demo
Live walkthrough of the platform
Tailored to your use cases
No commitment