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On an existing grid, you can modify the title and prompt of any criterion at any time. This is particularly useful when you realize that an instruction given to the AI is too vague, poorly calibrated, or that your definition of quality has evolved.
Before modifying a criterion, there are two important points to keep in mind:
The retrospective allows you to run the entire grid again on previously completed analyses, applying the most recent version of your criteria. You freely choose which period or analyses you want to re-evaluate.
It's a powerful tool for maintaining the consistency of your data over time — particularly if you've made several successive adjustments to your criteria and want to start fresh from a homogeneous baseline.
A scoring grid is not set in stone. As you analyze your conversations and refine your understanding of what you're evaluating, it is possible — and often useful — to evolve your criteria.
Découvrez comment Gravite transforme votre quality management en temps réel.

